Sirocco was founded with a clear vision at mind: To close the gap between management consulting and technology. To make sure that the customers vision is realized in a strategy that delivers a solution based on a technology specific for the customer’s needs and requirements. We call it CRM The Right Way and has become not only a way of thinking for us as a company but as a part of our values.
This together with being the only company in Europe with partnerships with the world’s 5 biggest CRM vendors gives us the perfect foundation for an independent, customer oriented and business focused evaluation of what CRM is for our customers.
Today we have an international reach on three continents and a fast growing number of employees with multiple expertise’s. We all believe in an Agile methodology and keeping our projects simple, deliver clear business value and have focus on our end users.
As the CEO of this fantastic team, I get the opportunity of spearheading an energetic and motivated group of individuals with one clear goal at heart: Happy customers!
I hope we get the opportunity to prove ourselves!
CRAFTED FOR YOU
The services offered by Sirocco cover everything from requirements analysis and process mapping, to implementation and support. For Sirocco it is important that our customers derive maximum benefit from their investment and feel at ease once a project has been completed. The methods we use are adapted to each customer’s specific situation and challenges, and continuous communication, transparency and a proactive approach are factors we continually strive towards in order to safeguard the quality of our delivery.
We maintain a frequent and open dialogue with our customer, from the initial project meeting throughout project acceptances, workshops, implementation and final delivery. However, our commitment does not end with the delivery, a CRM strategy is a continuing process that has to be monitored and finely adjusted in order to remain responsive to external changes. The methods we use are adapted to each customer's specific situation and challenges.
YOU CAN TRUST
We consider our customers to be more to than just clients. Rather, we see ourselves as partners in our customer’s CRM projects. In order to be able to achieve the level of efficiency and the results that we are aiming for when we begin a CRM project, this is the attitude that must pervade all areas of our work and all contact between us and our customers.
From the first introductory project meeting to project acceptances, workshops, implementation and final delivery, we maintain a very frequent and open dialogue with the customer.
Our commitment does not end with delivery, however, a CRM strategy is a continuing process that has to be monitored and finely adjusted in order to remain responsive to external changes.
Our partners are a vital part of our business and our credibility. Together we listen and develop the next generation CRM systems that focuses in productivity and customer insight. At Sirocco we value our extensive knowledge of our partner products and continuously maintain a high level of certification in their solutions.